If it’s time to develop your practice and you are considering employing an Orthodontic Therapist, Treatment Coordinator or Business Manager, have you given some thought to changing the way you manage your practice to get best results from your new team? We can help you review new ways of working as well as working with you to select the right people who will most effectively make a positive difference to your practice.

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Many practice owners are seeing huge benefits employing staff in new roles to support the development of their business. Orthodontic Therapists allow the Orthodontist to see a greater number of patients with Treatment Coordinators and Business Managers effectively engaging with patients to bring in new business in a way a traditional practice model does not easily support. 

Working with you, we will help you to review your practice processes to ensure these are set up in the most effective way to make the introduction of new staff seamless. This will enable them to become productive quickly, focussing their attention on the tasks you employed them to undertake. Recruiting the right staff is critical to realising tangible benefits to your practice and we can help with all aspects of this.


Your team are a reflection of who you are and the culture you encourage at your practice.

How we can help you with employing new orthodontic staff

Improving the patient process

Before employing a Treatment coordinator or Business Manager, we will review your existing processes and suggest some changes to consider in preparation for your new team starting.

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Coaching and Mentoring

Working with your new team members, we will coach them in their new role and as their ability and confidence increases, will help support their ongoing development.

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Staff recruitment

We can help with the recruitment of your new team members either by supporting you behind the scenes with the selection process or by taking a more hands on approach.

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Recruitment workshops

We run a number of staff recruitment workshops to help you develop a process that selects the right applicant for your team.

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If you can hire people whose passion intersects with the job, they won’t require any supervision at all. They will manage themselves better than anyone could ever manage them. Their fire comes from within, not from without. Their motivation is internal, not external.

Stephen Covey

We value a long term working relationship with our clients and will work with you to identify innovative solutions to the challenges you face. Our approach is to find out from you what works well for you and to adapt our services to best meet your needs.

We very much look forward to working with you.